Important Info

Mock driving tests available based in Bristol, Bath & surrounding areas

If you want to book a mock driving test, look no further than Apple Driving School. We offer our services in Coombe Dingle and across Bristol. Contact us today.

Opening times
Monday to Friday 09.00 until 18.00
Saturday and Sunday 09.00 until 
17.00 

Terms and conditions

The following terms and conditions represent the basis upon which training is offered by Apple Driving School. The provision of training is subject to the acceptance of these terms and conditions. Please ensure you read, sign and send these back to us by email before your first lesson with Apple Driving School.
  1.  Driving licences: You must hold a current, valid driving licence. Provisional, full or international licences are acceptable. Your licence must be produced on (or in advance of) your first training session. Licences should be brought to each lesson.
  2.  Fitness to drive: You must be fit to drive with regard to the legal and medical requirements. It is your responsibility to ensure that you are fit to drive on each of your lessons or test. Sickness, tiredness, illegal & prescribed drugs and alcohol may affect your driving; any of these could put you and other road users in serious danger. If you are taking any drugs please check with your doctor or pharmacist to make sure they will not affect your driving. In the interests of public safety, we reserve the right to cancel your driving lesson or refuse the use of the school car for the driving test if there is any suspicion of impairment because of illness, drugs or alcohol. You may be required to provide a sample of breath in the event of being suspected over the legal drink drive limit.
  3. Payments and cancellation: Tuition fees must be paid in advance. Payment can be made by bank transfer or standing order. Please note that all first lessons is not-refundable. If you cancel your lessons after having had your 1st lesson a 48 hour notice period will be required
  4. Including Covid positive test  for single lessons of up to two hours duration. Longer lessons need a minimum of seven days notice. Failure to give notice will result in a valid claim for an equivalent value in compensation (i.e., a cancellation fee will be charged). Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g. dangerous weather conditions). In the event of postponement, fees paid in advance will be carried forward. The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee will be payable. If you have paid for a block of discounted lessons & the block is not completed for any reason & a refund is requested you will receive a refund at the cost of full price lessons there will also be an admin charge of £20 (includes single lessons also) taken off the remaining due balance. All block bookings must be completed within a set period of time i.e.; 10 hour course (5 x 2 hours) must be completed within 8 weeks unless an extension is given by instructor, 20 hour courses should be completed within 13 weeks again extensions can be agreed by the instructor.
  5. Bookings and lesson duration: Your instructor will endeavour to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed. The minimum lesson period is one hour. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible, the lesson will be extended by the time due – if this is not possible the extra time will be carried forward to the next suitable lesson.
  6. Training location: All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures the pupil’s and public safety – this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of their lesson as paid for.
  7. Training vehicles: Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls. Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that their car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.
  8. Driving tests and bookings: Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety. Where a school car is used for test, the booking period will be based upon the instructor’s normal diary schedule. Depending on the time of the test this will require a minimum two hour booking and possibly longer. Whilst your instructor will make every effort to ensure that the vehicle supplied for test will be fully roadworthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss. Your instructor cannot be held responsible for test appointments cancelled by the DSA. Your instructor will advise about claiming compensation from the DSA.
  9. Code of conduct: Your instructor agrees to abide by conditions of the Professional Code of Conduct.
  10. Your rights: These conditions do not affect any protection that you have under consumer legislation. We reserve the right to change or alter any of the terms and conditions without notice but will endeavour to inform pupils of any changes as soon as possible.

Contact

Call us on:
07545 339653 (Bristol)

Or email at:
info@apple-drivingschool.co.uk
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Code of practice

The DSA (Driving Standards Agency) and the driving instruction industry place great emphasis on professional standards and business ethics. The code of practice has been agreed between the DSA and the main bodies representing ADIs (Approved Driving Instructors); it is a framework within which all instructors should operate.

Personal conduct: The instructor will at all times behave in a professional manner towards clients. Clients will be treated with respect and consideration. The instructor will try to avoid physical contact with a client except in an emergency or in the normal course of greeting. Whilst reserving the right to decide against giving tuition, the instructor will not act in any way which contravenes legislation or discrimination.

Business dealings: The instructor will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available to the client on request. the instructor on or before the first lesson should provide clients with a written copy of his/her terms of business to include:
  • Legal identity of the school/instructor with full address and telephone number at which the instructor or his/her representative can be contacted
  • The price and duration of lessons
  • The price and conditions for use of a driving school car for the practical driving test
  • The terms under which cancellation by either party may take place
  • Procedure for complaints
The instructor should check a client’s entitlement to drive the vehicle and his or her ability to read a number plate at the statutory distance on the first lesson. When presenting a client for the practical driving test the instructor should ensure that the client has all the necessary documentation to enable the client to take the test and that the vehicle is roadworthy. Instructors will advise clients when to apply for their theory and practical driving tests, taking into account local waiting times and forecasts of client’s potential for achieving the driving test pass standard. The instructor will not cancel or re-arrange a driving test without the client’s agreement. In the event of the instructor’s decision to withhold the use of the school car for the driving test, sufficient notice should be given to the client to avoid loss of the DSA test fee. The instructor should at all times, to the best of his or her ability, endeavour to teach the client correct driving skills according to the DSA’s recommended syllabus.

Advertising: The advertising of driving tuition shall be honest; claims made shall be capable of verification and comply with codes of practice set down by the Advertising Standards Authority (ASA). Advertising that refers to client’s pass rates should not be open to mis-interpretation and the basis on which the calculation is made should be made clear.

Conciliation: Complaints by clients should be made in the first instance to the driving instructor/driving school/contractor following the complaints procedure issued.Failing agreement or settlement of a dispute, reference may be made to the DSA’s Registrar of Approved Driving Instructors who will consider the matter and advise accordingly. Should the Registrar not be able to settle the dispute he or she may set up a panel, with representatives from the ADI industry, to consider the matter further or advise that the matter should be referred to the courts or other statutory body to be determined.

Complaints by clients should be made to:
Apple Driving School (Heather Brodrick)
07545 339 653


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